{"id":177,"date":"2018-03-28T09:33:09","date_gmt":"2018-03-28T13:33:09","guid":{"rendered":"https:\/\/www.registretaximontreal.ca\/nous-joindre\/"},"modified":"2025-10-29T15:58:07","modified_gmt":"2025-10-29T19:58:07","slug":"nous-joindre","status":"publish","type":"page","link":"https:\/\/www.registretaximontreal.ca\/en\/nous-joindre\/","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<p><strong>Important:<\/strong> The Bureau du Taxi de Montr\u00e9al has ceased all activities related to enforcing the \u201cAct respecting paid passenger transportation by automobile\u201d (Loi concernant le transport r\u00e9mun\u00e9r\u00e9 de personnes par automobile). Accordingly, in compliance with legal requirements, to report, provide information, file a complaint or make a request regarding paid passenger transportation by automobile, <strong>you may contact the following organizations<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Lost Items<\/h3>\n\n\n\n<p><strong>If the trip originated from or intended for Montr\u00e9al\u2013Trudeau Airport<\/strong>, please refer to A\u00e9roports Montr\u00e9al \u2013 Lost and Found:<\/p>\n\n\n\n<ul>\n<li>By phone: <a href=\"tel:+15146332076\">514\u2011633\u20112076<\/a><\/li>\n\n\n\n<li>Online: <a href=\"https:\/\/www.admtl.com\/en-CA\/guide\/yul-lost-and-found\">https:\/\/www.admtl.com\/en-CA\/guide\/yul-lost-and-found<\/a><\/li>\n<\/ul>\n\n\n\n<p>Otherwise, passengers should contact the taxi company directly. By providing the pick\u2011up location, drop\u2011off point, date and time of the trip, the company can consult its GPS records.<br>A list of taxi companies operating in Montr\u00e9al is available at <a href=\"https:\/\/mtltaxi.net\/\">mtltaxi.net<\/a>.<br>Please note that your taxi driver may be independent and not affiliated with any company.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Complaints<\/h3>\n\n\n\n<p><strong>For complaints regarding driver behaviour<\/strong>, complainants must contact the taxi company directly.<br>A list of companies operating in Montr\u00e9al is available at <a href=\"https:\/\/mtltaxi.net\/\">mtltaxi.net<\/a>.<\/p>\n\n\n\n<p>If the trip originated from Montr\u00e9al\u2013Trudeau Airport, you may contact A\u00e9roports Montr\u00e9al:<\/p>\n\n\n\n<ul>\n<li>By phone: <a href=\"tel:+15146333333\">514\u2011633\u20113333<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>For complaints related to regulations<\/strong> (e.g., tariff violations, unsafe driving, refusal of service, vehicle condition, illegal transport, etc.), you can contact <strong>Contr\u00f4le routier Qu\u00e9bec (CRQ)<\/strong>:<\/p>\n\n\n\n<ul>\n<li>By phone: <a href=\"tel:+18664711277\">1\u2011866\u2011471\u20111277<\/a><\/li>\n\n\n\n<li>Online: <a href=\"https:\/\/saaq.gouv.qc.ca\/en\/controle-routier-quebec\/report-issue-incident\">https:\/\/saaq.gouv.qc.ca\/en\/controle-routier-quebec\/report-issue-incident<\/a><\/li>\n<\/ul>\n\n\n\n<p><strong>For issues related to taxi stands<\/strong>, please contact:<\/p>\n\n\n\n<ul>\n<li>By phone: <a href=\"tel:+311\">311<\/a> (City of Montr\u00e9al service)<\/li>\n\n\n\n<li>Your borough office<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">BONJOUR Branding Inquiries<\/h3>\n\n\n\n<p>For any request regarding the \u201cBONJOUR\u201d branding, please email: <a href=\"mailto:bonjour@agencemobilitedurable.ca\">bonjour@agencemobilitedurable.ca<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Taxi Operator Requests<\/h3>\n\n\n\n<p>For access requests as a taxi operator or as a search engine partner, please submit your inquiry electronically to: <a href=\"mailto:DMAD_info@agencemobilitedurable.ca\">DMAD_info@agencemobilitedurable.ca<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Important: The Bureau du Taxi de Montr\u00e9al has ceased all activities related to enforcing the \u201cAct respecting paid passenger transportation by automobile\u201d (Loi concernant le transport r\u00e9mun\u00e9r\u00e9 de personnes par automobile). Accordingly, in compliance with legal requirements, to report, provide information, file a complaint or make a request regarding paid passenger transportation by automobile, you&#8230; <a class=\"moretag\" href=\"https:\/\/www.registretaximontreal.ca\/en\/nous-joindre\/\">Read more<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-contact.php","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.registretaximontreal.ca\/en\/wp-json\/wp\/v2\/pages\/177"}],"collection":[{"href":"https:\/\/www.registretaximontreal.ca\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.registretaximontreal.ca\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.registretaximontreal.ca\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.registretaximontreal.ca\/en\/wp-json\/wp\/v2\/comments?post=177"}],"version-history":[{"count":5,"href":"https:\/\/www.registretaximontreal.ca\/en\/wp-json\/wp\/v2\/pages\/177\/revisions"}],"predecessor-version":[{"id":612,"href":"https:\/\/www.registretaximontreal.ca\/en\/wp-json\/wp\/v2\/pages\/177\/revisions\/612"}],"wp:attachment":[{"href":"https:\/\/www.registretaximontreal.ca\/en\/wp-json\/wp\/v2\/media?parent=177"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}